Ecombone was born from the same late nights, messy spreadsheets, and operational chaos that every Shopify merchant knows. We built the tools we wished existed — and made them available to everyone.
We were Shopify merchants first. We ran our own stores, processed our own orders, and dealt with the same operational headaches that every growing brand faces.
Returns were a nightmare. Customers emailed us, we replied with a form, they filled it out, we processed it manually, then we had to figure out the refund amount while accounting for discounts, promotions, and bundles. It took hours every week.
Profit tracking was guesswork. Shopify shows revenue, but not real profit. We were exporting CSVs, matching them with ad spend data, manually calculating COGS, and hoping our numbers were right. They usually weren't.
Inventory was reactive. We found out about stockouts after they happened. Reordering was based on gut feeling. We lost sales we could have prevented.
Warranty claims? Don't even ask. We were tracking them in a Google Sheet. With email threads. Across three team members. It was chaos.
So we built tools internally to fix it. And when other merchants started asking how we managed our operations, we realized these tools could help a lot more people than just us.
We built the tools we wished existed when we were scaling our own stores.
Every feature passes a simple test: would this have saved us time, money, or sanity when we were running our stores? If not, we don't build it.
We don't add features to pad a marketing page. Every tool does one thing well. Simple to set up, simple to use, and it just works out of the box.
Our team has operated Shopify stores. When you ask a question, you're talking to someone who understands your workflow — not reading from a script.
Not a generic SaaS bolted onto Shopify. Every integration is native — billing, orders, refunds, discounts, draft orders, webhooks. One-click install, zero config.
Free plans that actually work. Simple tiers without surprise fees. Every plan billed through Shopify — one invoice, no extra billing portals.
Enterprise-grade security from day one. Tenant isolation, encrypted tokens, GDPR compliance, rate limiting, and security headers. Because your store data isn't ours to risk.
Start with any product for free. No credit card. No commitment. Just tools that work.